All in store pick-up Items MUST be picked up within 5 business days of purchasing. If you have not picked up your purchase within this time frame you forfeit your purchase and are not eligible for a refund. Please inspect items at the time of pickup before leaving our store.
We do not ship plants in 8" pots and/or larger.
Perishable Items are shipped on Monday, Tuesday and Wednesday after your orders are place. We will not ship perishable items on Wednesdays before holiday weekends.
All international orders require a phytosanitary certificate per order. There is no limit to the number of plants per phytosanitary certificate. The current fee for this document is $36. The processing time for a phytosanitary certificate is 2-business days. We use USPS PriorityInternational, or USPS ExpressInternational shipping for small orders and it usually takes between 2-5 business days from when it is ready to ship out.